Frequently Asked Questions

Find your light

Which light should I choose?

Ripple Glow adds colourful water-ripple patterns. Sunset Halo projects sunset-style colour onto a wall or corner. Lunar Orbit is a textured moon that rotates on its wooden base.

How are the lights powered?

All three selected models use USB power. Controls and included accessories are listed on each product page. A wall adapter is included only when the listing says so.

Will the effect look exactly like the photos?

Light appearance depends on room darkness, placement, distance and wall colour. Photos illustrate the effect; results vary by room.

Does Lunar Orbit float?

The moon rests on its base while rotating.

Orders & delivery

Where do you ship?

We currently deliver to Canadian addresses served by our carrier.

How much is shipping?

Standard shipping costs CAD $4.99 for merchandise subtotals of CAD $100.00 or less. Shipping is free from CAD $100.01. The qualifying subtotal is calculated after discounts and before taxes and shipping.

How long does delivery take?

Ripple Glow usually takes 1–3 days to process, with estimated transit of 7–15 days after dispatch. Delivery estimates vary by item and destination. Contact us before ordering Sunset Halo or Lunar Orbit if you need a delivery estimate or have a particular date in mind.

Will I receive tracking?

Tracking details are sent when your order ships. The first carrier update may take time to appear, and items may arrive in separate parcels.

Are there any additional charges?

Applicable taxes are shown at checkout. Customs may assess duties, taxes or clearance charges separately; these are not included in the shipping fee or free shipping.

Returns & support

How do I request a return?

You can request a return within 30 days of delivery. Conditions and return postage costs apply. Read our return policy and contact us before sending anything back.

How do I get help?

Use our contact form. Include your order number if your question is about an order.